Privacy Policy

THIS PRIVACY POLICY (PRIVACY POLICY) SETS FORTH THE MODES OF COLLECTION, USE AND DISCLOSURE OF YOUR INFORMATION GATHERED ON THE PLATFORM. THIS PRIVACY POLICY APPLIES TO PERSONAL INFORMATION COLLECTED ON THE PLATFORM. THIS PRIVACY POLICY DOES NOT APPLY TO INFORMATION COLLECTED BY THE COMPANY IN OTHER WAYS, INCLUDING INFORMATION COLLECTED OFFLINE. PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY CONTINUING TO USE THE SERVICES, OR ACCESS THE PLATFORM YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MAY NOT AVAIL THE SERVICES.

Access to the Platform is subject to the Terms and Conditions (Terms) accessible on the Platform, capitalized terms used and not defined in this Privacy Policy, shall have the same meaning ascribed to them in the Terms.

INTRODUCTION

We, Mysa Technology Private Limited (Company; We; us; our) have developed a mobile application called Saakh (Application/ App) through which you may view your invoices, automate payment collection of a business and build a digital profile containing your payment habits, business ratings, reviews by customers and suppliers, about the business etc, sell / buy goods to/ from the app and apply to get the invoices financed from various non-banking financial company OR Banks (Lender) based on the invoice financing agreement executed between you and lender.

LENDER and user’s supplier(s) has appointed and authorized us to collect, store, authenticate, verify and distribute the Personal Information (defined below) as may be required by LENDER to sanction the Loan / supplier to recover the agreed outstanding amount from its customer. The Personal Information shall be collected through the mobile application form (Mobile Application Form) available on the Application.

We are committed to protect your privacy and have made this Privacy Policy to describe the procedures we adhere to for collecting, using, and disclosing the Personal Information. We recommend you to read this Privacy Policy carefully so that you understand our approach towards the use of your Personal Information.

PERSONAL INFORMATION COLLECTED

In order to avail the Services, you are required to register your business with the Company by logging in. During the application process, you shall be required to share/upload certain personal information, your name, name of your business, GSTN of your business, mobile number, mobile phone information, SMS and browsing history, data and login-in credentials of Third Party Platforms (defined below), financial information such as sales and purchase invoice specific details uploaded by you / fetched from your accounting software integrated with us / fetched via third party GSP after receiving your consent to do so, payments made and received details uploaded by you / your customer / fetched from your accounting software integrated with us, GST returns details of your business fetched by third party GSP after receiving your consent, bank statements, PAN card, office address, products dealt in, details of user’s customers and suppliers, bank account no., data from Credit Information Companies, data required for Know Your Customer compliances, requirement and other relevant details (Personal Information). You undertake that you shall be solely responsible for the accuracy and truthfulness of the Personal Information you share with us.

We may share your personal information with third-party service providers who assist us in providing and improving our Service. These service providers are contractually obligated to use your information only for the purposes of providing the services we request of them.

In order to provide our Service effectively, we may require access to your phone gallery, contact list, location, and dialer. This access enables us to:

• Create vendor and customer profiles based on your contacts and interactions
• Facilitate communication between users
• Provide location-based services
• Allow Document upload in form of scan image or pdf, and upload it to the associated voucher

Notwithstanding anything mentioned hereinabove, the Company shall not be responsible for the actions or omissions of the service providers or parties with whom the Personal Information is shared, nor shall the Company be responsible and/or liable for any additional information you may choose to provide directly to any service provider or any third party.

DATA RETENTION

We will retain and use your Personal Information for as long as your registration with us is valid and / or the Outstanding Amount(s) is due and payable to LENDER and your supplier(s). We may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Subject to this section, we will try to delete your Personal Information upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Information from our servers and backed-up versions might exist even after deletion.

SECURITY

We value your Personal Information, and protect it on the Platform against loss, misuse or alteration by taking extensive security measures. In order to protect your Personal Information, we have implemented adequate technology and will update these measures as new technology becomes available, as appropriate. Although we provide appropriate firewalls and protections, we cannot warrant the security of any Personal Information transmitted as our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible and we take no liabilities or responsibilities for it.

You are responsible for all actions that take place under your User Account. If you choose to share your User Account details and password or any Personal Information with third parties, you are solely responsible for the same. If you lose control of your User Account, you may lose substantial control over your Personal Information and may be subject to legally binding actions.

ACCESSING AND MODIFYING PERSONAL INFORMATION

In case you need to access, review, and/or make changes to the Personal Information, you shall have to login to your User Account and change the requisite details. Certain financial information such as invoices / payment details once they are accepted by your customer / supplier, no rectification / modification can be allowed in the same. You shall keep your Personal Information updated to help us better serve you.

ANCILLIARY SERVICES

We may provide you with certain ancillary services such as chat rooms, blogs and ability to rate and review each transaction with your customer or your supplier, reviews for our Services. Subject to any applicable laws, any communication shared by you via the Platform or through the blogs, reviews or ratings of your customer / supplier or otherwise to us or your customer / supplier (including without limitation contents, images, audio, financial information, user experience of any transaction on the platform feedback etc. collectively Feedback) is on a non-confidential basis, and we are under no obligation to refrain from reproducing, publishing or otherwise using it in any way or for any purpose. You shall be responsible for the content and information contained in any Feedback shared by you through the Platform or otherwise to us, including without limitation for its truthfulness and accuracy. Sharing your Feedback with us, constitutes an assignment to us of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Feedback and you authorize us to use the Feedback for any purpose, which we may deem fit.

COMMUNICATIONS FROM THE PLATFORM

• Special Offers and Updates: We may send you information on products, services, special deals, and a newsletter of the Company. Out of respect for your privacy, we present you with the option of not receiving these types of communications. You may unsubscribe via the unsubscribe mechanism provided in each such communication or by emailing us at info@saakh.in


• Service Announcements: On certain occasions or under law, we are required to send out Service or Platform related announcements. We respect your privacy, however you may not opt-out of these communications. These communications would not be promotional in nature.


• Customer Service: We communicate with User(s) on a regular basis to provide requested services and in regards to issues relating to their User Account, we reply via email or phone, based on User(s) requirements and convenience

INDEMNIFICATION

You agree to indemnify us, our subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees and hold us harmless from and against any claims and demand, including reasonable attorneys fees, made by any third party arising out of or relating to: (i) Personal Information and contents that you submit or share through the Platform; (ii) your violation of this Privacy Policy, (iii) or your violation of rights of another User(s) of the platform.

LIMITATIONS OF LIABILITY

You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, information, details or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) unauthorized access to or alteration of your Personal Information.

GOVERNING LAWS AND DUTIES

You expressly understand and agree that the Company, including its directors, officers, employees, representatives or the service provider, shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from; (a) use or the inability to avail the Services (b) inability to use the Platform (c) failure or delay in providing the Services or access to the Platform (d) any performance or non-performance by the Company (e) any damages to or viruses that may infect your electronic devices or other property as the result of your access to the Platform or your downloading of any content from the Platform and (f) server failure or otherwise or in any way relating to the Services.

FORCE MAJEURE:

This Agreement shall be construed and governed by the laws of India and courts of law at Pune shall have exclusive jurisdiction over such disputes without regard to principles of conflict of laws.

Changes to This Privacy Policy

We may update this Privacy Policy without notice to you. You are encouraged to check this Privacy Policy on a regular basis to be aware of the changes made to it. Continued use of the Services and access to the Platform shall be deemed to be your acceptance of this Privacy Policy.

This Privacy Policy was last modified on November 01, 2021.

Contact Us

If you have questions, concerns or grievances regarding this Privacy Policy, you can email us at our grievance email-address: info@saakh.in